By ordering Singhz Cleaning Services by the telephone, website or via email the client agrees to follow the terms and conditions of Singhz Cleaners.
General Terms by Singhz Cleaners:
- Singhz Cleaners will provide its services to the clients who are subjected to terms and conditions.
- The customers should provide Singhz Cleaners with the official and valid address.
- The client should inform prior only if they require extra hours of work.
- For any additional work, the customer has to contact Singhz Cleaners and inform them of all the additional work required.
- For any change in the service (like change at the end of lease cleaning day etc) the client has to inform the Singhz Cleaners earlier only.
- The date of the cleaning service will be agreed by both the client and the Singhz Cleaners.
- The client is not allowed to appoint any other cleaning services at least for 6 months after the agreement with Singhz Cleaners.
- Singhz Cleaners and the client are committed not to disclose any private or important information about each other to anyone else.
- Singhz Cleaners retain the rights of not accepting the booking for certain reasons.
- Singhz Cleaners reserve the right to cancel an appointment if the property is not under the described condition.
Payment and Access
· The advance payment must be done 2 days prior to the service providing day.
· The money will be not returned back once the payment is done.
· If the client cancels the service 2 days prior to the service providing day, they have to pay 45% of the payment to the Singhz Cleaners.
· The client must provide access to the property on the service day and if fails then he is subjected to pay 50% of the payment as postponement fee.
· The electricity and running water facility must be present within the property where the cleaning service has to be done. Failure of these will cost 4500 as non-refundable fees.
· The payment should be cashless and must be done via any cashless method.
· If the payment is not done within 24 hours, we have the right to cancel the appointment.
Cancellation of the cleaning service
· We do not charge a cancellation fee if we are informed 5 days prior to the service providing day.